Privacy Policy
Personal Data
In order to process your booking, we collect personal details from you. These details may include (where applicable) passenger names, passport or ID card numbers, telephone numbers, e-mail, credit/debit card or other payment details. In some instances we may also collect information regarding medical conditions (only for passengers who have special medical requirements) which may affect the chosen flight arrangements.
Your data may be used for the following purposes: contacting you in the event of flight time change or cancellation, credit or other payment card verification/screening, immigration/customs control safety, security, health, administrative, crime prevention/detection, legal purposes, statistical and marketing analysis, systems testing, customer surveys and customer relations communications.
We follow strict security procedures in the storage and disclosure of passenger information.
Direct Marketing Material
From time to time we may contact you with information regarding flight promotions and ancillary products via email. However, you will have the choice to opt in or out of receiving such communications by indicating so at the booking stage. You will also be given the opportunity on every e-communication that we send you to indicate that you no longer wish to receive our direct marketing material.
Site Tracking
We use tracking software to monitor customer traffic patterns and site usage to help us develop the design and layout of the websites. This software does not enable us to capture any personal passenger information.
Cookies
This site uses cookies to enable us to improve our service to you and to provide certain features that you may find useful. Cookies are small text files that are transferred to your computers hard drive through your web browser to enable us to recognise your browser and help us to track visitors to our site; thus enabling us to understand better the products and services that will be most suitable to you. A cookie contains your contact information and information to allow us to identify your computer when you travel around our site for the purpose of helping you accomplish your reservation. Most web browsers automatically accept cookies, but, if you wish, you can set your browser to prevent it from accepting cookies.
Links to Third Party Websites
This privacy statement only covers websites that we own and control. It does not cover links to other websites and accordingly any information collected by those parties that own and control those websites or their use of cookies. Please be aware that individual organizations operate their own policies regarding the use and sale of personal information and the use of cookies. If you have a concern regarding the way your personal information will be used on other sites then you are advised to read the relevant privacy statement or in the absence of such a statement on the site, contact the company concerned before use. Any data stored by third party websites are stored completely separately by third party.